FAQ
1. What details of our product are necessary for quotation? When you are making an inquiry, please provide the information about the size, printing color, paper stock and quantity of the product you want. If you need to print books or brochures, please tell us about the number of pages and the binding. 2. How do you work out the printing quotation ? Please fill in the quotation form, our customer service personnel will quote the price for you as soon as possible. If you are not very familiar with printing procedures, please read the following flow which will help you fill in the quotations quickly. The process of printing can be divided into three stages: Pre-press Period, Printing Period and Post-press Period. Pre-press Period: The usual price standard is based on A4 size (if insufficient to or larger than A4 like A3, it needs to be measured out accurately for pricing). Printing Period: This period is the key link of finishing the printing, and the pricing standard is color ream. If spot colors such as a Logo of an enterprise or gold, silver tooling are included, please note it, and the color will be increased from 4 colors to 5 or 6 colors. Post-press Period: This period is the last step of the presswork. Please specify bindery techniques you request, saddle stitch, glue or foldout (How much roll over), along with the finishing techniques you choose such as membrane-coating, UV-covering, die cutting, bronzing, sagging acreage and special wrapping and packing requirements. The more concrete and accurate each of the above-mentioned crafts is indicated, the more quickly and accurately our quotation will be made. 3. How to pay? Please transfer (T/T) the payment from your bank to our bank. 100% of the total payment should be paid in advance if the total amount is less than USD2000. Otherwise 70% of total payment should be paid by the buyer in advance with the balance paid before delivery. 4. How is the transportation? The goods can be delivered by air or by sea. The approximate delivery time by air is no more than 5 business days and by sea 15-30 days. Shipping costs might vary due to different destinations. 5. How long is the turnaround time for an order? The turnaround time depends on the specifications of your printing order. Our production time is generally 3-8 business days, usually within 5 business days. Orders with post-press finishing such as membrane coating, binding, paperhanging, die cutting, bronzing, etc generally take more than 5 business days. 6.Can you provide a sample to let us confirm before mass production? We are pleased to offer the sample,but the sample and delivery charge should be paid by buyers before we make the sample.However, the charges can be deducted from the total amount of the order. 7. What should be paid attention to about the original document? Please pay attention to the following points about your document. 1. Please convert the text into paths in order that they can be correctly displayed. 2. Please confirm all the folders especially the graphic ones included in your document in case of images unable to display or with low resolution. Therefore, make sure that necessary images with high resolution are in the document. (The picture resolution is no lower than 280 dips) 3. Convert the color of the linked pictures from RGB to CMYK. 4. Check the accuracy of the color when pantone spot colors are converted to CMYK. Slight differences generally exist after the operation. Although some of the pantone colors convert well to CMYK, process Pantone Colors can not definitely. Therefore, the method of increasing spot colors should be applied to solve the problem. 5. Please clearly specify the accurate size of the files, including the 3 mm bleeding. 8. What is the detailed information of the printing paper? The detail sheet of the opened paper Open number: All open 889x1194 mm ( big degree) all open 787x1092 mm ( standard)
2 open 590x880 2 open 780x540 4 open 590x440 4 open 390 times; 540 8 open 420x290 8 open 390x270 16 open 210x285 16 open 185x260 32 open 210x140 32 open 185x130 International size A4=210x297mm All open =965x630mm 1P=16 open=A4 The degree of the paper(used for the black and white printing offset plate, ancient version) The thickness of the 52 g ancient version paper ,copperplate paper 60 g offset paper=0.0364 g bronzes 70 g offset paper=0.0480 g coppers 80 g offset paper 105 g coppers 100 g offset paper 128 g coppers 120 g offset paper 157 g coppers 150 g offset paper 200 g coppers 9.Paper stock transformed between pounds and gram Book paper Comparatively thinner,used in publications such as books,magazine,catalog,and flyer 20 pt 30 gsm 30 pt 44 gsm 40 pt 59 gsm 50 pt 74 gsm 60 pt 89 gsm 70 pt 104 gsm 80 pt 118 gsm 90 pt 133 gsm 100 pt 148 gsm 120 pt 178 gsm
Cover paper Used in book ,cover of booklet,name card. 40 pt 108 gsm 50 pt 135 gsm 60 pt 162 gsm 65 pt 176 gsm 80 pt 216 gsm 90 pt 250 gsm 100 pt 270 gsm 130 pt 352 gsm
10. How is the after-sales service? Chinee's sales reps or customer service staff are always here when you need us.Your purchase can be reproduced and refunded if there are serious quality problems.
11. Shipping Methods: FedEx, UPS, DHL, Air freight, Ocean freight We provide a variety of shipping method that suits your business needs through our network of worldwide logistic partners. According to your order and needs, our sales team will be glad to assist and quote for the most competitive shipping options. |